Privacy Policy

This policy explains how UAE Property Match handles personal information submitted through our website, Meta lead forms and related enquiry channels.

Information we collect

We may collect your name, email address, telephone or WhatsApp number, buyer or investor goal, budget range, preferred locations and property types, purchase timeline, financing position, consent choices, referral source and technical campaign information such as UTM parameters. We also record communications and privacy requests where necessary.

How we use information

We use information to respond to enquiries, understand your property requirements, suggest potentially relevant properties or services, manage CRM follow-up, prevent duplicate or fraudulent submissions, measure campaign performance, maintain records and comply with applicable obligations.

Consent and communications

Where you consent, we may contact you by telephone, WhatsApp or email about your enquiry. You may withdraw consent or ask us to stop marketing communications at any time through our privacy request page.

Sharing and processors

We do not sell personal information. We may share only what is reasonably necessary with authorised staff, property professionals helping respond to your brief, and service providers that support hosting, CRM, messaging, analytics, security and advertising. These providers process information for specified purposes and may operate in other countries.

International processing

Some technology providers may process information outside the UAE. Where this occurs, we use reasonable contractual and organisational measures intended to protect the information.

Retention and security

We keep enquiry information only for as long as reasonably required for the purposes above, legitimate record-keeping and applicable legal obligations. We use reasonable access controls, technical safeguards and operational measures, but no internet service can guarantee absolute security.

Your choices and rights

Subject to applicable requirements, you may ask to access, correct or delete your information, object to or restrict certain processing, or withdraw consent. Submit a request through the privacy request page. We may need to verify your identity before acting on a request.

Changes

We may update this policy when our services or legal requirements change. The effective date above identifies the current version.